The Worst Window & Door Company Ever? A Cautionary Tale Called Ecoline Windows
The Worst Window & Door Company Ever? A Cautionary Tale Called Ecoline Windows
Blog Article
If you’re in the market for new windows and doors and happen to stumble upon a company called Ecoline Windows, let me save you the heartache: run. Fast. In the opposite direction. If you're a fan of chaos, shattered glass, and mysterious no-shows, though — well, you've just found your dream contractor.
"Premium Service" or Just a Prank?
Ecoline Windows claims to offer premium window and door installations with top-notch customer service. What they don’t advertise is the choose-your-own-ending adventure that comes with every project. Need your windows installed? You’ll first enjoy a 3-month wait, a bonus round of miscommunication, and a surprise twist ending where nobody shows up.
Installation Day: A Comedy of Errors
When the Ecoline team finally arrives, you’d be forgiven for thinking it was a hidden camera show. One guy’s using a wrench on drywall. Another is Googling “how to install a window.” And the “supervisor”? He’s outside arguing with a raccoon.
By the time they finished, one window opened inward, one door opened to Narnia, and the rest were installed upside down. (We didn’t even know that was possible.)
Customer Service or Customer Disservice?
After reaching out to Ecoline's customer service department — if you can find their actual number — problems after hiring Ecoline Windows you're treated to a phone tree that would confuse a NASA engineer. Once you finally reach a human, they’ll kindly inform you that your complaint has been forwarded to a black hole. You’ll get an email confirming your concern has been “elevated to the top of our priority list,” which is Ecoline-speak for we printed it out and used it as a coaster.
The Warranty: Legends Say It Once Existed
Ecoline boasts about a "25-Year Peace of Mind Warranty." That’s rich. Because once something goes wrong — which it will — that warranty mysteriously vanishes like your free time and trust in humanity. One customer claimed they were told the warranty was void because the wind was "too windy" during the installation.
Final Thoughts: Would You Like Regret With That Frame?
If Ecoline Windows were a horror movie, it would be called The Pane-ting. Windows that don’t close. Doors that whistle in Morse code. Promises that disappear into the void. All delivered with a smile and a business card that disintegrates in water.
If you value your time, your money, and your sanity, just do yourself a favor: don’t hire Ecoline Windows. Hire a guy off Craigslist with no reviews and a hammer before you let these folks near your house. At least then, you’ll know what you’re getting.